Booking Information

The Box Office

The Box Office is currently closed to in-person bookers. The phones lines are open on reduced hours Tuesdays – Thursdays 10am – 2pm. Bookings can be made online 24 hours a day.


Call our Box Office on 01438 363200 where one of our Sales Advisors will be happy to take your call. If you are calling regarding a group reservation of 10 or more, please call our dedicated Group Sales Hotline on 01438 363203. All major credit cards are accepted. There is an optional £1.00 charge for postage.


Simply visit the What’s On tab. Online booking carries an optional £1.00 charge for postage. At present it is not possible for wheelchair users to book their tickets using the online booking system. If you would like to make a booking and a member of your party is a wheelchair user, please e-mail us (ku.oc.lls@eciffoxob) with your contact details and we’ll get in touch with you to ensure that all of your needs are catered for. Alternately you can call the Box Office direct on 01438 363200. Please ensure that all bookings are correct before confirming as mistakes cannot be rectified at a later date or retrospective discounts given.

In Person

Visit our Theatre Box Office in person; we are located on the 1st Floor of the Stevenage Arts & Leisure Centre.

Postal Bookings

If booking by post please mark your envelope ‘Box Office’ and make all cheques payable to Stevenage Leisure Limited. Cheques must be received a minimum of 10 days before the date of the performance. If you would like the tickets to be sent on to you please add a further £1.00 to cover postal charges.


Where offered, concession prices relate to under 16’s, full-time students, senior citizens, unwaged and the registered disabled. You may be asked for proof of your discount eligibility. A family ticket constitutes four tickets of which at least one must be an adult and one other must be a child.

Babes In Arms (children under the age of 18 months are generally only admitted for children’s shows and at our discretion, and can sit on your lap. A Babe in Arms ticket must be collected from the Box Office before the performance to gain entry to the Theatre.

Applause Members also receive discounts on certain shows. For more information about becoming a Member please click on the Join Us tab at the top of this page or call the Box Office on 01438 363203.

If you would like to receive regular information about what’s on at the Gordon Craig Theatre join our free Mailing List. E-mail your name and address to ku.oc.lls@giarcnodrog and we will send you a brochure.

Special Offers

From time to time the theatre will release special offers to its patrons. Terms and Conditions for these offers are as follows:

All tickets are subject to availability and once purchased can not be exchanged or refunded. The offer does not apply to bookings already made nor can it be used in conjunction with any other offer or concession. The management reserves the right to change or withdraw the offer at any time. Offer applies to selected dates only, please contact Box Office for further details.

Gift Vouchers

A Gordon Craig Theatre gift voucher can be purchased for any amount you choose and be redeemed for any live show at the Venue.

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